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Associate - Customer Support
IntouchCX
posted 10d ago
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Fixed timing
Key skills for the job
Job Description
- Having daily interactions with the customer to handle issues from end to end via chat and Email
- Going the extra mile to engage customers in solving issues and ensuring satisfaction
- Quickly and effectively building rapport with customers while diagnosing and resolving issues
- Providing white glove service and having the ability to provide an overall excellent customer experience
- Managing customer expectations regarding estimated response Must have at least six months customer service experience or equivalent
Employment Type: Full Time, Permanent
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IntouchCX Benefits
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