19 Ingenious Management Services Jobs
3-6 years
₹ 4.25 - 7L/yr
Kuwait
20 vacancies
workshop controller - automobile
Ingenious Management Services
posted 17hr ago
Role & responsibilities
1. Workshop Operations & Workflow Management
✅ Oversee the daily operations of the service workshop, ensuring smooth workflow.
✅ Allocate jobs to technicians based on their skills and job urgency.
✅ Monitor job progress and ensure timely completion of vehicle repairs.
✅ Optimize service schedules to reduce turnaround time and maximize efficiency.
2. Vehicle Inspection, Diagnosis & Quality Control
✅ Ensure all vehicles undergo proper diagnostics, repairs, and maintenance.
✅ Conduct final inspections to verify repairs meet safety and quality standards.
✅ Approve or reject completed work before vehicle handover to customers.
✅ Address any technical issues and provide guidance to technicians when needed.
3. Customer Service & Communication
✅ Act as a liaison between service advisors, technicians, and customers.
✅ Provide updates to customers on repair status, delays, or additional work required.
✅ Handle customer complaints, ensuring quick resolution and customer satisfaction.
✅ Assist in explaining technical issues to customers in a simple, clear manner.
4. Spare Parts & Inventory Management
✅ Ensure required spare parts and tools are available for scheduled repairs.
✅ Coordinate with the parts department to track inventory levels and avoid shortages.
✅ Approve part replacements and ensure cost-effective procurement.
5. Compliance & Safety Management
✅ Ensure workshop operations comply with manufacturer guidelines and safety regulations.
✅ Maintain cleanliness, organization, and safety protocols in the service area.
✅ Train and enforce the use of protective gear and equipment among staff.
6. Team Supervision & Training
✅ Supervise and motivate service technicians and workshop staff.
✅ Conduct regular performance evaluations and provide feedback to the team.
✅ Arrange training sessions to update the team on the latest automotive technologies.
7. Reporting & Documentation
✅ Maintain detailed records of vehicle repairs, service history, and job cards.
✅ Generate reports on workshop performance, job completion rates, and efficiency metrics.
✅ Analyze workshop data to identify areas for improvement in service operations.
Preferred candidate profile : graduate and only from Automobile industry
Perks and benefits
Accommodation + transportation
Employment Type: Full Time, Permanent
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