Service Assurance Consultant

Requirements

• Experienced in the areas of OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements within Service Assurance
• Understanding on telecom OSS with experience in standard design tools Design Patterns, UML, BPMN, SOA etc.
• Experience in designing on Service Fulfilment, Assurance, Inventory, Activation, Middleware, Interfaces (one or many) at telecom projects and rollout
• Candidate should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworx (eTOM, TNA, SID), ITIL, IEEE, etc
• Expertise in any of the area in OSS is required with overall understanding of the entire stack.
• Knowledge of Synch Vs Asynch APIs, SOAP, Rest architecture
• Should possess lead qualities and must have experience in leading team of consultants / designers to achieve stated project / program goals
• Should have experience in defining the process, business requirements and system requirements in one or more areas of Telecom process (Fulfilment/Assurance), preferably Assurance
• Should be able to prepare, analyses and review proposals from internal teams, be able to provide appropriate solutions to problems, and make day-to-day decisions to run the client projects
• Should be able to engage with multiple stakeholders like Business, SI partners and System owners to understand, capture, finalize and sign off requirements
• Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements
• Should be able to groom reporting consultants/ designers in basic consulting / Solution design skills
• Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience and should be able to work with multinational clients independently

Experience Range

3 to 20 years

Location

Across all Infosys DCs