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1599 Infosys Jobs

Cisnge - ServiceNow Consultant - JL4

Infosys Limited

 · 

3.7

 based on 37.2k Reviews

2-3 years

Bangalore / Bengaluru

1 vacancy

Cisnge - ServiceNow Consultant - JL4

Infosys

posted 17d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Servicenow Restaurant Github Software Asset Management ITIL

+ 8 more

Job Description


Job Title
CISNGE - ServiceNow Consultant - JL4

 Responsibilities 
Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
  • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center.
  • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs.
  • Integrations knowledge using REST, SOAP
  • Hands-on Experience on Service Portal
  • Hands-on Experience on Performance Analytics
  • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements
  • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions.
  • Define complex application development administration and programming standards.
  • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups.
  • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents.
  • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage

     Technical and Professional Requirements: 
    Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
     Preferred Skills: 

    Technology->Infra_ToolAdministration-ITSM->ServiceNow
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM
    Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

     Additional Responsibilities: 
    3 to 5 years of experience as ServiceNow Developer (implementation role).
  • Good knowledge of ServiceNow and ITIL.
  • Understanding Scrum Methodology.
  • Strong engagement, communication and facilitation skills.
  • ServiceNow Certified System Administration

     Educational Requirements 
    MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech

     Service Line 
    Cloud & Infrastructure Services

    * Location of posting is subject to business requirements

    • Employment Type: Full Time, Permanent

    Read full job description

    Infosys Interview Questions & Tips

    Prepare for Infosys Servicenow Consultant roles with real interview advice

    What people at Infosys are saying

    3.0
     Rating based on 2 Servicenow Consultant reviews

    Likes

    It's flexible working hours

      Dislikes

      It's project and domain allocation system.

      • Salary - Bad
        +4 more
      Read 2 Servicenow Consultant reviews

      Servicenow Consultant salary at Infosys

      reported by 31 employees with 3-10 years exp.
      ₹5.9 L/yr - ₹18 L/yr
      12% less than the average Servicenow Consultant Salary in India
      View more details

      What Infosys employees are saying about work life

      based on 37.2k employees
      73%
      89%
      68%
      91%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Infosys Benefits

      Submitted by Company
      5 Days Working
      Flexible Working Hours
      Maternity, Paternity and Adoption Leave
      Transportation
      Submitted by Employees
      Work From Home
      Cafeteria
      Health Insurance
      Soft Skill Training
      Gymnasium
      Job Training +6 more
      View more benefits

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      Karnataka 560100
      Bengaluru Office
      Infosys, K 310, 1st Main Road, 5th Block, Koramangala Bengaluru
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