IndiGo Airlines - Senior Manager - HR Business Partner & Employee Relations (10-15 yrs)

Position Title - Senior Manager- HRBP & Employee Relations

Job Location - Gurgaon

Work Mode - WFO (Mandatory, All 5 days, Monday - Friday)

Travel Required - Yes

Role & Responsibilities:

1. The role requires leading the conceptualization, design and implementation of HR strategic initiatives for Talent Management in Inflight Services

2. Ensure strict policy and process governance with the help of regular internal process audits to manage employee lifecycle processes and applicable policies for the IFS team based in Gurgaon office

3. Review of dashboards for all employee lifecycle events

4. Analyze data to come up with insights on employee pulse and utilize the insights to design strategic initiatives

5. Work closely with Regional Leads / Base Heads of IFS to drive central HR projects for the IFS leadership team

6. Lead employee engagement initiatives across the network:

- Drive frequent, open and transparent communication with employees

- Review scores of employee engagement survey, ensure action planning and follow - ups by the business

- Deep dive into employee engagement inputs with the functional leaders and identify key areas for intervention

- Structured Reward and Recognition program for each of the businesses under IFS. Drive regular EOMs, annual R&R program and customized solution as per business need

7. Performance and talent management:

- Define and execute the performance management philosophy-PMS (req. of standardized KRAs for standardized roles) for Non-Crew in Inflight Services

- Lead execution of PMS cycle as per defined timelines for the functions. Performance management cycle will include:

- Ensure closure of KRA setting mid-year check-in and final assessment

- Participate in Talent Council conversations

- Ensure IDP and career development conversations are initiated for critical roles

8. Constant monitoring of employee pulse and ensure insights pertaining to employee disengagement are being worked upon to create plan and turn it around

9. Employee Relations & Legislation:

- Support Head of ER, HR Director & Partners and Station managers on a wide range of employee relation issues.

- Execute the ER policy, processes, and tools to deliver required changes at all levels of the organisation

- Set direction, create policy and offer expert advice in all matters relating to collective bargaining and industrial relations issues

- Identify current & potential risks at stations and evolve plans to mitigate

- Build ER skills and expertise across the stations, including capabilities in labour legislations

- Co-ordinate and integrate all ER activity across the business into a coherent plan

- Support and align cultural and behavioral change necessary for all ER programs

- Foster strong links with external networks and share best practice in the field of Employee Relations

- Lead the compliance tools and assure the data sanctity with due compliance

- Analyze & evolve the existing ER monitoring systems, using new digital platforms.

- This will be an Individual Contributor role