Academic Counselor - Bengaluru

Location: Bengaluru (Work from Home initially, transitioning to Work from Office after office setup or possibility of being designated at a partnered college in Bengaluru)

About the Role:

We are seeking enthusiastic Associate Academic Counselors to join IIDE as we expand into Bengaluru! This is a great opportunity to be part of IIDEs pioneering team during its exciting launch phase in the city. If you are passionate about education, student success, and have excellent communication skills, wed love to hear from you!

You will be responsible for guiding students through IIDE’s digital marketing courses, offering career advice, and working towards meeting sales targets.

Initially, this role will be work from home, with the possibility of transitioning to a work from office setup as IIDE establishes its presence in Bengaluru, or you may be designated to one of IIDE’s partnered colleges in the future.

Fluency in Kannada is essential for effective communication with prospective students and their families.

Key Responsibilities:

Student Counseling & Guidance:

• Counsel students about IIDE’s digital marketing programs via phone and online platforms.
• Provide career guidance and information to students and their parents.

Team Collaboration & Mentorship:

• Mentor and support junior counselors in achieving their individual goals.
• Take on additional responsibilities as required, including leading larger student groups and managing escalations.

Target Achievement & Reporting:

• Meet daily, weekly, and monthly counseling targets.
• Track conversion rates and optimize performance using CRM and sales automation tools.

Senior Counselor Responsibilities:

• Manage complex queries, handle escalations, and contribute to setting standards for junior counselors.

Requirements:

Experience:

• 1-2 years of experience in counseling or sales.
• Preferred: Experience in EdTech and familiarity with CRM tools.

Skills:

• Proficiency in English (written and spoken).
• Fluency in Kannada (mandatory).
• Strong communication, active listening, and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• A passion for sales and guiding students on their educational journeys.

Location Requirement:

• Based in Bengaluru.