Business Head - Delhi Campus

About the Role:

As the Business Head at IIDEs Delhi Campus, you will play a pivotal role in driving business growth, ensuring operational excellence, and delivering exceptional student experiences. This role involves managing sales, student success, placements, faculty, HR, and administrative operations while fostering a culture of innovation and excellence. You will oversee the campus’s strategic direction and work with cross-functional teams to uphold high standards across all programs.

What You’ll Do:

Campus Operations & Team Leadership:

• Oversee daily campus operations, ensuring efficiency across all departments, including sales, placements, faculty management, and administration.
  
• Lead and mentor a multidisciplinary team, fostering collaboration and accountability to achieve business objectives.
  
• Implement operational improvements and process efficiencies, leveraging automation where possible.
  

Business Development & Revenue Growth:

• Strategize and execute initiatives to drive enrollment and achieve revenue targets.
  
• Build partnerships with key stakeholders to enhance campus visibility and enrollment opportunities.
  
• Identify and capitalize on growth opportunities through innovative marketing and sales strategies.
  

Student Success & Placements:

• Manage the entire student journey, from onboarding to successful placements, ensuring a high Net Promoter Score (NPS) and retention rate.
  
• Establish and maintain strong industry connections to secure placement opportunities.
  
• Address and resolve student grievances and escalations effectively.
  

Faculty & Program Oversight:

• Recruit, train, and manage faculty to uphold academic quality and consistency.
  
• Oversee academic scheduling, program delivery, and cost management.
  

Event Management & Stakeholder Engagement:

• Plan and execute key events such as orientations, convocations, and industry panels.
  
• Represent the Delhi Campus in external forums and build strong relationships with stakeholders.
  

Strategic Alignment & Reporting:

• Align campus objectives with IIDE’s organizational goals and report progress to the central leadership team.
  
• Ensure all activities align with budgetary and strategic priorities.
  

Additional Duties:

• Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
  

Requirements

Who You Are:

Must-Have:

• 8-12 years of experience in business leadership roles, preferably in education or ed-tech.
  
• Proven track record of managing multi-functional teams and achieving business targets.
  
• Strong leadership, problem-solving, and communication skills.
  

Should Have:

• Experience in implementing process efficiencies and automation.
  
• Familiarity with student success strategies and academic event management.
  
• Advanced skills in cross-functional collaboration and stakeholder engagement.
  

Nice to Have:

• Background in digital marketing education or related fields.
  
• Additional certifications in business management or educational leadership.
  
• Experience with innovative strategies for student retention and satisfaction.