Urgent opening For Customer Support Executive

Job description

Greeting from IGT Solutions

We are hiring for Blended Process and looking for immediate Joiners

Interested candidates can directly walk-in to our office.

Job Responsibility:

• Understands the various computer screens and how to utilize them effectively
• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
• Adheres to all company and specific Contact Center policies and procedures
• Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

• Strong process orientation
• High energy, High Integrity & Work Ethics
• Strong interpersonal skills & ability to communicate effectively
• Strong problem solving skills.

Educational & Essential Experience:

• Bachelor's Degree or Undergraduate dropouts
• 6 Months BPO or travel experience
• Excellent Written and spoken communication, business technical writing
• Computer Skills ability/experience using computer applications
• Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a blended environment(Voice &Chat/Email)

Interview Rounds:

• HR Round
• Versant/Voice and non-voice Test Round
• Operations Round

Compensation
Salary up to 30,000 CTC and take home 25944/-
Interview Time : 9-30 am to 4 pm
Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information: Mariya Nancy

WhatsApp Number: 8884449120

Mail Id: Mariya.Nancy1@igtsolutions.com