Hiring For Team Leader II 40K CTC II HR Shobha

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process)

Key Requirements:

• Graduation is mandatory.
• Minimum 1 year of experience in a similar role, with documented proof.
• Role: Customer Service Process.

Application Process:

• Only shortlisted candidates will be contacted.
• Share your CV at shobha.k@ienergizer.com.
• For queries, reach out to HR Shobha on 9711881552

Roles & Responsibilities:

• Thorough understanding of BPO metrics.
• In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat.
• Expertise in BPO operations and ability to train and manage team members effectively.
• Proficiency in Excel for performance-related reporting.
• Strong time management, leadership, and decision-making skills.

Preferred Candidate Profile:

• Exceptional communication and organizational skills.
• Willingness to work in a 24x7 environment.

Compensation:

• CTC: Up to ₹40,000

Interview Details:

• Contact Person: HR Shobha
• Contact Number: 9711881552
• Email: shobha.k@ienergizer.com
• Timing: Monday to Saturday, 2:00 PM - 5:00 PM
• Venue: iEnergizer, A-37, Gate No. 2, Sector-60, Noida (Near Sector-59 Metro Station)

Additional Information:

• Candidates must reside in the hiring zone (Noida, Ghaziabad, East Delhi, or South Delhi).

• Those willing to relocate within a week or complete a virtual interview should WhatsApp their CV along with their name and "TEAM LEADER" to 9711881552.

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