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74 Ibis Styles Jobs

GSA - Front Office

0-1 years

Nagaur, Pune

1 vacancy

GSA - Front Office

Ibis Styles

posted 13hr ago

Job Description

Prime Function:
  • To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
  • Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
  • Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
  • Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Key Responsibilities:
People Management
  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
  • Interact with guests and personnel of the hotel in an efficient and friendly manner.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Provide high level of service standards.
  • Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services

Qualifications

Your experience and skills include:
  • Relevant diploma / degree in Hotel Management.
  • Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
  • Displays high level of flexibility, initiative, sincerity and team work.
  • Knowledge about Opera would be an advantage.

Employment Type: Full Time, Permanent

Read full job description

What people at Ibis Styles are saying

What Ibis Styles employees are saying about work life

based on 7 employees
86%
33%
57%
Flexible timing
Rotational Shift
No travel
View more insights

Ibis Styles Benefits

Free Food
Job Training
Cafeteria
Soft Skill Training
Health Insurance
Team Outings +6 more
View more benefits

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