Manager-Process Excellence (Banking & Financial Services)

The individual plays a vital role in participating in consulting assignments, identify and Mentor Six Sigma and Lean projects, Value stream Mapping/Process mapping, Ensure compliance to ISO 9001/27001, process improvement activities, business transformation. Drive the Six Sigma culture and initiative, Lean projects, Mentor Green Belt Trainees, Recommend new/improvements to delivery models.

Role & responsibilities

• Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence
• Ensure Positive contribution to the companys Gross margins and Operating margins
• Lead/ participate in Six Sigma and Lean projects
• Identify and Mentor Six Sigma and Lean projects
• Mentor Green Belt Trainees
• Participate in consulting assignment internally and at Client site
• Support/ Enable change management ensuing from the projects
• Value stream Mapping/ Process mapping
• Follow up on action items
• Recommend new/ improvements to delivery models
• Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
• Support maintenance of World Class Delivery standards
• Create reports for COO, Functional heads\Operational Heads and QPE
• Monitor dashboards and issues for early warning signals and trends
• Support for RFP, RFI, Sales Collaterals
• Six Sigma and other (ARM grid) trainings
• Participate in various meetings as part of the profile
• Ensure compliance to ISO 9001/ 27001
• Work with clients to understand their needs and identify opportunities for value creation. Lead or facilitate cross functional or program level initiatives/ events/ meetings.

Preferred candidate profile

• Minimum 10 years of relevant work experience in process excellence role focusing on banking & financial services vertical
• LSS GB/BB certified; strong Six Sigma knowledge
• Strong and practical knowledge of various LSS tools, techniques & approaches
• Strong project management skills and ability to manage two or more projects simultaneously

Perks and benefits

GLIP & Mediclaim