i
HDFC Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
211 HDFC Bank Jobs
Walk-In Drive -VC-Officer Customer Care
HDFC Bank
posted 2d ago
Fixed timing
Key skills for the job
Job Purpose
Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. • To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently • To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. • To ensure complete and accurate resolution within the defined TATs. • To ensure process compliance as per the set Audit and SQ guidelines. • Cross selling to the identified customers as per the defined process
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Care Officer roles with real interview advice
No deviation in work
Inside employees don't give much salary outside employee who come from other bank recieved high salary
3-8 Yrs
Bangalore / Bengaluru
5-10 Yrs
Gurgaon / Gurugram
11-21 Yrs
₹ 18 - 30L/yr
Bangalore / Bengaluru
5-10 Yrs
₹ 8 - 17L/yr
Bangalore / Bengaluru
6-11 Yrs
₹ 10 - 20L/yr
Bangalore / Bengaluru
6-11 Yrs
₹ 10 - 20L/yr
Bangalore / Bengaluru
5-10 Yrs
₹ 5 - 10L/yr
Bangalore / Bengaluru
5-10 Yrs
₹ 5 - 15L/yr
Bangalore / Bengaluru