Collections Manager

Role & responsibilities

• Responsible for Bkt Collection and W-off recovery in Personal Loan portfolio.
• Managing a Team of Collection Associates and agencies.
• Ensuring adequate manpower & Agencies for portfolio coverage meeting CAPE norms.
• Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
• Specific focus on Non starters and visiting delinquent cases.
• Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management. Recommending legal actions for critical cases.
• No delay in deposition of money.

Preferred candidate profile

• 5 - 7 yrs of relevant experience in collection of Secured/Unsecured products financing is a must.
• Good communication and pleasing personality
• Graduate or Post Graduate in Marketing or any other field

Perks and benefits

• PF
• Gratuity

Interested Candidates kindly share your resume to irene.monica@hdbfs.com or reach me @ 7397298585

Thanks and Regards,

Monica

7397298585

HR - Talent Acqusition

HDB Financial Service