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Senior Specialist - Product Implemntation
0-4 years
Ahmedabad
1 vacancy
Senior Specialist - Product Implemntation
greytHR
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
l Acquire and maintain a comprehensive understanding of greytHR - in terms of usage, configuration, implementation, and value proposition.
l Proactively building strong customer relationships.
l Providing good knowledge and training on product features and its usage
l Customer escalations Handling. Various Implementation and modules implementation support
l Internal team coordination
l Develop competence in the use of all the information systems used in the implementation of the application.
l Ensure all project-related activities are completed to enable the organization to continuously track and improve the Implementation process.
l Defined process follows up with regular updates.
l Sharing in-time reports on the activity performed.
l Should be active and regular in contributing towards the improvement areas of self and team.
Qualification and Experience:
l Complete understanding of payroll configuration for Indian Payroll
l Strong communication and presentation skills
l support all aspects of customer implementations.
l Define detailed project implementation plans for each account.
l Diagnosis analysis of customer issues and requests
l Prioritizing and escalating issues when needed and keeping customers informed of progress.
l Develop and maintain implementation best practices, document procedures, standards, best practices, configuration settings, and sequences.
l Identify gaps in functionality and work with the development team to enhance our products.
l Needs to maintain the proper Tracker.
l The ability to multitask effectively.
l Good in Indian payroll and Statutory compliance
l Ready to handle huge volume of employee headcount (LBU)Customers
Employment Type: Full Time, Permanent
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People are getting interviews at greytHR through
People are getting interviews through
(based on 15 greytHR interviews)
Job Portal
Referral
Company Website
60%
13%
7%
20% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at greytHR are saying
Senior Specialist salary at greytHR
reported by
4
employees
with 5-7
years exp.
₹5.4
L/yr - ₹7.5
L/yr
52%
less
than the average Senior Specialist Salary in India
View more details
What greytHR employees are saying about work life
based on 161 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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