Jr. Manager

JOB PURPOSE

As per the directions of DIAL s Management, Reclaim Belt Nos. 06, 07 & 08 have been converted to Swing Reclaim Belts which will have a flexibility to utilize these reclaim belts for Domestic as well as International Operations as per the passenger load. It will help DIAL for optimum utilization of existing infrastructure and will save huge money in laying additional infrastructure to cater the load of International Operations.
Approval has been accorded by competent authorities with some pre-conditions for DIAL which includes DIAL has to establish dedicated CCTV Control Room with two monitoring stations close to these reclaim belts and DIAL will deploy two staffs during night shift for continuous monitoring of CCTV Cameras installed at Swing Reclaim Belt Nos. 06, 07 & 08 to monitor any doubtful activity and to inform Custom s Department in case of any malpractice/suspicious activity.
DIAL needs to have well trained and experienced staff for live monitoring of the various activities. In addition to this, proposed team will also be responsible to enquire into the various other cases through CCTV Footage as per the Custom s requirements. As per the agreement between DIAL s Management and Custom s Management, minimum number of two personnel in night shift have to be deployed.

KEY ACCOUNTABILITIES

Continuously monitoring the operations through CCTV in real time while the Swing Reclaim Belts are in use for International Arrival Baggage clearance.
No of shortcomings
Corrective actions
Reporting to Deputy/Assistant Commissioner AIU Customs Department if any suspicious or objectionable activity is noticed during the operations in the swing belt area.
No. of incident / accidents reported
Timely Resolution
Reporting to HOD, Vertical Head, GM Security Operations, Security Shift Manager, Terminal Head, Terminal Manager, Head - Guest Relations if any suspicious or objectionable activity is noticed.
No. of incident / accidents reported
Timely Resolution
Seek the approval of the Deputy/Assistant Commissioner AIU Customs Department at least one hour prior at the time of opening of the swing reclaim belt area.
Timely Approval
Coordination with different stakeholders
After each opening & closing, certification to be provided to Deputy / Assistant Commissioner AIU Customs Department and shall certify that, based on the review of CCTV Footage, no baggage or item etc. is left over or hidden in the swing reclaim belt area.
Timely issuance of certificate
Coordination with different stakeholders
To ensure opening & closing of the Swing Reclaim Belts shall be done strictly as per the SOP provided by Customs Department.
Adherence of SOP
To ensure all particulars shall be entered in the register with date, signatures, name and designation of the concerned officers from Customs, S&V and Terminal Operations present during the opening & closing of the Swing Reclaim belt Area.
Coordination with different stakeholders
Timely action
Ensures entire area is sanitized in presence of representatives from Customs Department, Terminal Operations and Security Operations before the opening of the Swing Reclaim Belt Area.
No. of checks
No. of shortcomings

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

External

1. Airlines, Ground Handlers, Concessionaires, Service Providers etc. ,
2. Regulatory and Enforcement Agencies viz. , BCAS, CISF, State Police, Immigrations, Intelligence Department, Ministry of Civil Aviation and State Government
3. Members of Aerodrome Committee

INTERNAL INTERACTIONS

Internal

1. DIAL- Terminal Operations (TOPS)
2. DIAL Security Operations
3. DIAL Guest Relations
4. DIAL IT
5. DIAL P&E
6. DIAL BHS
7. DIAL ILBS

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

EDUCATION QUALIFICATIONS

1. Graduate in any discipline.

RELEVANT EXPERIENCE

Basic AVSEC Qualified.
Good Communication Skills in English and Hindi.
Good Typing Speed.
Desirable - Advanced Aviation Security Courses, Training on Intelligence and Crime Control, Profiling etc.

COMPETENCIES