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2365 Genpact Jobs

Process Associate - Customer Service

0-5 years

Hanamkonda

1 vacancy

Process Associate - Customer Service

Genpact

posted 7hr ago

Job Description

Strong attention to detail to identify and fix errors and share feedback/insights
Focus on accuracy/eye for details
Ensure logical and meaningful review of url content curation
High quality of extraction of content delivered consistently
Domain expertise to work like a subject matter expert and challenge what seems incorrect
Adapt and deliver high quality extraction with accuracy, commitment, and consistency
Excellent time management skills to help increase the number of extractions
Decision making skills to understand the concepts of identifying if a website is/is not extractable
Extremely proactive and organized with a track record of success in a team environment
Qualifications we seek in you
Preferred qualifications
Good understanding on Digital Marketing and Ads ecosystem
Fair knowledge of websites, understanding the business objective and how to navigate to obtain desired information
Customer Service background and Digital Marketing experience will be an added value
Strong Logical/ Analytical skills
Minimum qualifications
Any Graduate
Strong Communication Skills (verbal and written.

Employment Type: Full Time, Permanent

Read full job description

Genpact Interview Questions & Tips

Prepare for Genpact Customer Service Associate roles with real interview advice

People are getting interviews at Genpact through

(based on 2.1k Genpact interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
42%
13%
12%
8%
6%
3%
16% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Genpact are saying

3.5
 Rating based on 21 Customer Service Associate reviews

Likes

Yes

Dislikes

No this is best company

Read 21 reviews

Customer Service Associate salary at Genpact

reported by 90 employees
₹1.4 L/yr - ₹4.7 L/yr
12% more than the average Customer Service Associate Salary in India
View more details

What Genpact employees are saying about work life

based on 30k employees
61%
84%
69%
58%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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