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Senior Manager Transitions
Genpact
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Develop an understanding of the E2E solution and value being proposed
- Give to the creation of the E2E Transition strategy/solution, along with the TL, by Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed.
- Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship management practices
- Understand G s Digital Compendium - Transformation Services offerings, solutions, digital assets, and their deployment toolkits - with a sharp focus on client/domain-specific agendas
- Taps into internal networks TLs / SMEs / SDLs / People Function etc to identify significant ideas or customize existing transformation solution in accordance with client s expectations
- Owing expectations and gain relevant agreement/ownership to drive the Project agenda as laid out and identify and communicate risks, and co-create change solutions throughout the Project period
- Build foundational knowledge of revenue, AOI impact, and cost drivers for a business and Responsible for SLA Adherence during the transition lifecycle (90 days post go-live)
- Foresee, assess, communicate, and mitigate project & process risks to impacted parties
- Postgraduate/Graduate
- Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification
- Project management / active Transitions experience
- Exposure to project management tools and technologies; familiarity with any of the major ERP platforms ( eg, SAP or Oracle)
- Relevant experience in consulting and organizational change
- Digital Pseudo Native Build a Digital Mindset
- Strategic and Outcome Focused Client Interactions Build positive relationships with the Client on a bedrock of Project / Change / Risk-based conversations
- Controller of E2E Transition Costs Be accountable for Transition Costs
- Global Viewpoint Holder Demonstrate Client / Domain insights through internal and external intelligence to build checks and balances for best in breed solutions
- Experience or exposure on digital deployment or projects
- Experience in engaging in strategic and tactical discussion with senior partners to sell the product offering
- Provide inputs for Transformation Focused with E2E view of the proposed solution
- Proficient in leading the project set up through to delivery new capabilities, and closure for all deals
- Excellent interpersonal skills
- Proficient in MS Office
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 7 Senior Transitions Manager
reviews
Anonymous · Other
in Bangalore / Bengaluru
Work from Home option was there, Trainings are of good quality and helpful in getting good knowledge about the roles and how to scale up
- Skill development - Good
HR & Management need to be more considerate to the employee needs and welfare Job roles in BPO are very specific and it becomes tough to move within the clients They utilize more work out of a single FTE/resource for multiple projects or tasks
Senior Transitions Manager salary at Genpact
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