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Indira Gandhi International Airport

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3.9

based on 236 Reviews

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1 Indira Gandhi International Airport General Manager - Retail Job

General Manager - Retail

DELHI INTERNATIONAL AIRPORT PRIVATE LIMITED

 · 

3.9

 based on 236 Reviews

12-15 years

New Delhi

1 vacancy

General Manager - Retail

Indira Gandhi International Airport

posted 3d ago

Job Role Insights

Fixed timing

Key skills for the job

Salesforce Computer Networking Auditing Retail Analytical Chemistry Employee Engagement

+ 2 more

Job Description

Responsible for Achievement of Retail business at DIAL, by planning ,development & execution of Business Plans through business partners with support of Internal & External stakeholders
Responsible for Achievement of Retail business at DIAL, by planning ,development & execution of Business Plans through business partners with support of Internal & External stakeholders
ORGANISATION CHART
KEY ACCOUNTABILITIES
Accountabilities
Key Performance Indicators
Sales & Income Generation : Drive Retail Topline Sales & Revenue by maximizing Sales & Income at DIAL
Sales , Income : Targets v/s Actual
Revenue Leakage Control : Monitor & Control Revenue Leakage at Retail Outlets
No. of Revenue Leakage instances as per Exception Reports
Concession Management : Maximize Business Partner Satisfaction & achievement of Business Goals
  • Concessionaire Satisfaction Index :
Target v/s Actual
  • Daily Sales Outstanding :
Target v/s Actual
  • Mystery Audit Score
Target v/s Actual
  • Airport Retail Survey Quality Index
Target v/s Actual
Team Development : Develop an efficient team by enhancing Skills & Knowledge through continuous development
Employee Engagement Score :
Target v/s Actual
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
External - Roles you need to interact with outside the organization to enable success in your day to day work
Concessionaire Brands : CEO s, Operations Head, Brand Head
Bureau of Civil Aviation Security (BCAS)
INTERNAL INTERACTIONS
Internal - Roles you need to interact with inside the organization to enable success in your day to day work
Terminal Operations
Legal
P&E (Project & Engineering) , Finishes Team
I.T
Security
FINANCIAL DIMENSIONS
Annual Operating Plan(AOP) : Sales, SPP | Income, IPP Targets as per Plan
Below Line Improvement Plan (BLIP) - as per Agreed Targets
Daily Sales Outstanding (DSO) In days (as per target)
OTHER DIMENSIONS
Direct Reports 3
No. of Retail Outlets managed : 100+
No. of Concessionaire managed: 40+
EDUCATION QUALIFICATIONS
Post Graduate Degree/ Diploma in Management
RELEVANT EXPERIENCE
12+ years of experience with at least 5 years experience in Retail/ Channel Management function at Regional/ National level
COMPETENCIES
  • Capability Building
  • Strategic Orientation
  • Social Awareness
  • Entrepreneurship
  • Execution & Results
  • Teamwork & Interpersonal influence
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Personal Effectiveness
  • Stakeholder Focus
  • Networking

Employment Type: Full Time, Permanent

Read full job description

Indira Gandhi International Airport Interview Questions & Tips

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What General Manager - Retail at Indira Gandhi International Airport are saying

General Manager - Retail salary at Indira Gandhi International Airport

reported by 1 employee with 14 years exp.
₹36 L/yr - ₹46 L/yr
47% more than the average General Manager - Retail Salary in India
View more details

What Indira Gandhi International Airport employees are saying about work life

based on 236 employees
58%
40%
53%
95%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Indira Gandhi International Airport Benefits

Job Training
Cafeteria
Soft Skill Training
Health Insurance
Free Transport
Gymnasium +6 more
View more benefits

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