Pre - Sales Modern Apps

In this role, you will discover and analyze our customers business and technical needs and collaborate with the sales and technical delivery teams to help our customers invest wisely in the right solutions from our Modern Applications portfolio. You will need to have excellent communication and people skills, as you ll be a major part of the experience our customers have with us. We ll also need you to have a balance of technical expertise, passion for open source, and a thorough understanding of business drivers and IT problems faced by enterprise customers

What you will do:

• Provide timely presales technical support to the sales team through the development of compelling proposals and target architectures that solve customer business problems
• Use your solutions knowledge to provide technical expertise to sales staff, customers, and partners through sales presentations, customer workshops, demonstrations of our offerings, evaluations, and proofs of concepts (PoCs)
• Help to do Research and write the responses to technical sections of RFIs, RFPs, and RFQs
• Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory

What you will bring

• 4+ years of customer facing experience in complex presales solution processes
• Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
• Understanding of complex enterprise solutions and architectures
• Knowledge across Red Hat s solutions categories in order to appropriately support aligned customers or domains
• Understanding of modern methodologies like Containers, agile development, and DevSecOps and associated capabilities like automation, orchestration, and configuration management
• Proficiency in Kubernetes and cloud-native architectures like containers, service mesh, and GitOps.
• Experience with development tooling used to refactor, migrate, or develop applications, and understanding of application development methodologies and frameworks.
• Understanding of virtualization technologies such as KVM and VMware.
• Experience with infrastructure activities like installation, configuration, hardening, and components like networking, security, and high availability.
• A bachelor s or master s degree is a plus.

The following are considered a plus:

Red Hat Certified Systems Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Red Hat certified Openshift Administrator or Information Technology Infrastructure Library (ITIL) certifications.