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Team Leader - Retail
Fusion CX
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Leadership and Motivation: Inspire and motivate team members by communicating goals, offering support, reviewing skills, and identifying areas for training and potential growth.
- Quality Assurance: Monitor team performance to ensure compliance with quality standards and guidelines, resolve issues, and address queries and concerns as they arise.
- Team Development: Conduct regular meetings to share best practices, provide training, and update the team on changing expectations.
- Customer Satisfaction: Ensure high-quality services by effectively managing inquiries, resolving complaints, and providing outstanding support as a team leader in Howrah team.
Employment Type: Full Time, Permanent
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(based on 79 Fusion CX interviews) What people at Fusion CX are saying
Rating based on 46 Team Lead
reviews
Anonymous · Operations
in Howrah
Nothing, Management don't even care about there employee.
Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.
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