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Team Leader - Retail Health
Fusion CX
posted 4mon ago
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Flexible timing
Key skills for the job
Job Description
- Inspire and lead a customer care team, emphasizing collective goals and identifying opportunities for new training and skills development.
- Assist team members with queries, ensure adherence to quality standards, and maintain compliance with guidelines.
- Organize team meetings to keep the team informed about best practices and expectations.
- Uphold patient satisfaction by engaging with patients, addressing inquiries, and resolving complaints efficiently.
- A Graduate degree in a Science-related field is required.
- A minimum of two years of proven experience in a Team Leader role.
- Exceptional command of verbal and written communication.
- Proficient in using Microsoft Office applications, including Word and Excel.
Employment Type: Full Time, Permanent
Functional Areas: Other
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Rating based on 46 Team Lead
reviews
Anonymous · Operations
in Howrah
Nothing, Management don't even care about there employee.
Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.
Read 46 reviewsTeam Lead salary at Fusion CX
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