IT - Office Administrator - Urgent Requirement

Role & responsibilities

. Provide technical support to end-users via phone, email, or in-person.

.Video Conference Call and Tele Conference Call Setup(Cisco)

. DB Data maintenance & SQL related activity

. Ticketing system Management

. Troubleshoot technical issues related to hardware, software, network and other IT-related problems.

. Respond to user inquiries and resolve problems in a timely manner.

. Install and configure software and hardware components as required.

. Collaborate with other IT teams to resolve complex technical issues.

. Maintain accurate records of all support activities and resolutions.

. Provide training and assistance to end-users on new technologies and software applications.

. Identify and escalate complex technical issues to higher-level support teams as necessary.

. Participate in ongoing training and development activities to keep up-to-date with the latest technologies and support techniques.

. Checking all the Network Connectivity

. Room Temperature in all the Server and Network Room

. Checking the reports for any unknown threats (Virus/attack)

. Continues Line Walk to identify and fix the issues

. Asset ID Creation and Preparing list

Preferred candidate profile

. Strong technical knowledge of hardware, software, and network systems.

. Excellent customer service and communication skills.

. Ability to multitask and prioritize tasks effectively.

. Proficiency in Microsoft Office applications.

. Familiarity with ticketing and help desk software.

. Strong problem-solving and analytical skills.

. Ability to work independently and as part of a team

If Interested, Kindly share your resume - recruitment.tn@mail.foxconn.com,tallapratha.b@mail.foxconn.com

Perks and benefits

Food, Cab