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72 Firstsource Solutions Jobs

Hiring For International Customer Support

1-6 years

₹ 1 - 3.25L/yr

Bangalore / Bengaluru

50 vacancies

Hiring For International Customer Support

Firstsource Solutions

posted 4d ago

Job Description

Role & responsibilities

  • Respond to customer inquiries via phone, chat, and email in a timely and professional manner
  • Resolve customer issues and queries efficiently, ensuring a high level of satisfaction
  • Should be flexible working in rotational night shifts

Preferred candidate profile

  • Excellent communication skills, both verbal and written
  • Proven experience in international customer support
  • Ability to handle customer complaints with empathy and professionalism
  • Strong problem-solving skills and attention to detail
  • Candidates with a BE, B-TECH, BSC, or PG degree will not be eligible to apply

Perks and benefits

  • Two-way cab facility for all employees
  • A supportive and inclusive work culture that promotes professional growth
  • Attractive incentives

Walk-In Details

  • Location: 3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield
  • Contact: HR Harsha

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

People are getting interviews at Firstsource Solutions through

(based on 201 Firstsource Solutions interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
27%
22%
21%
5%
4%
2%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Firstsource Solutions are saying

Customer Support salary at Firstsource Solutions

reported by 2 employees
₹2.1 L/yr - ₹2.7 L/yr
11% less than the average Customer Support Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.3k employees
61%
53%
64%
53%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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