ServiceNow Specialist - Configuration Management (3-6 yrs)

Job Title : ServiceNow Financial Services Operations (FSO) Specialist.

Location : Hyderabad (WFO 1st and 3rd Saturday working ).

Experience : 3 to 6 years.

Budget : As per Market.

Job Description :

We are seeking a skilled and detail-oriented- ServiceNow- FSO- Specialist- to join our dynamic team. The ideal candidate will be responsible for configuring, optimizing, and scaling ServiceNow- FSO- (Financial Services Operations) modules to meet business requirements, while ensuring peak performance and high scalability.

Key Responsibilities :

Optimize and Scale :

- Identify opportunities to enhance performance and improve the scalability of ServiceNow- FSO- implementations.

Configuration and Development :

- Develop and configure ServiceNow FSO modules, including data model setup, Performance Analytics (PA) enablement, and Commercial & Service workflows.

Code Review and Peer Walkthroughs :

- Perform detailed code reviews and lead peer walkthroughs to- maintain high standards in code quality.

Workflow and Script Management :

- Configure workflows, applications, scripts, and integrations within ServiceNow FSO- modules to streamline financial service operations.

Documentation :

- Document technical designs, development processes, and solution configurations for clarity and future reference.

Feature Building :

- Develop and implement multiple- FSO-related features, including advanced work assignment enablement and configuration.

Required Skills and Experience :

ServiceNow- FSO- Expertise :

- Proven experience working with ServiceNow Financial Services Operations (FSO) platform.

Configuration and Setup :

- Expertise in configuring ServiceNow- FSO- modules, setting up data models, and developing workflows.

Performance Analytics :

- Experience with Performance Analytics (PA) enablement and creating- FSO-specific workflows for efficient operations.

ServiceNow Knowledge :

- Familiarity with ServiceNow Customer Service Management (CSM) and custom application- development.

Client Interaction :

- Strong ability to lead and manage customer-facing discussions, conduct workshops, and provide- comprehensive configuration reviews.

Problem Solving :

- Excellent analytical and problem-solving skills focused on optimizing performance and enhancing system scalability.

Documentation :

- Exceptional skills in documenting development and technical configurations with precision and detail.

Preferred Skills :

- Include any preferred qualifications or certifications, such as ServiceNow certifications or experience in financial services.