Manager

Key Responsibility Areas including preferred Skills and Experience

• Profound understanding of Reinsurance Business. Proportional and non-proportional reinsurance contracts
• Sound understanding of Reinsurance operation and accounting of Premium and Losses, Topside Premium, and losses Adj
• Review of technical Proportional, Non Proportional and other bookings
• Review of payments
• Should be able to manage a team and coach them continuously to achieve business goal
• Able to help team in resolving their queries as an when needed
• To ensure complete operations management for end-to-end processes, including Claim notice, collections, Cash applications, month end premium and loss JEs, reconciliation and reinsurance reporting
• Is required to possess deep knowledge of the all the activities, workflow, expectations of all end clients
• To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements
• Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
• To handle any escalation w.r.t. any operational issue.
• To ensure proper documentation of workflow of all activities related to all the clients.
• To interact with a client on day-to day basis responding to their requirements at a short notice by re-aligning priorities.
• Should be able to understand & anticipate Clients business needs, concerns & issues, and be able to proactively resolve the same.
• Constantly look for opportunities to improve the client processing and provide value addition to client by exceeding expectations.
• To create systems and checks for internal compliance policies and guidelines and ensures maintenance of clear and precise records per the requirements.
• Encourages & demonstrates respect for others in a team and inculcate the same culture across the team members

Competencies:

• Profound knowledge of P&C Reinsurance Business
• Excellent communication both written, verbal, and analytical skills
• Good decision-making skill
• Committed to achieving specific objectives and takes ownership for accomplishing them.
• Effectively balances quality, customer service and productivity standards
• Ability to prioritize & multi-task
• Exhibits meticulous attention to detail
• Good problem solving & analytical skills
• Capable of working with tight deadlines and working under pressure
• Act as liaison between team members and management & bring issues/concerns to management

Eligibility Criteria:

• Bachelors degree with overall 8-10 years of experience
  1. 3+ years of supervisory experience in the field of Reinsurance operations or Technical accounting
• Proficiency in MS Excel and PowerPoint
• Desirable-Certification in P&C Insurance
• Must have an experience of setting up a new process