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51 EXL Service Jobs

Manager - Training (Leadership and Behavioral)

7-12 years

Noida

1 vacancy

Manager - Training (Leadership and Behavioral)

EXL Service

posted 23d ago

Job Description

Job Summary:

We are seeking a dynamic and experienced Manager of Capability Development to lead our Leadership and Behavioral Training programs. This role involves designing, implementing, and evaluating training initiatives that enhance leadership skills and behavioral competencies across the organization.

Key Responsibilities:

  • Training Program Design: Develop and implement innovative leadership and behavioral training programs tailored to the needs of the organization.
  • Needs Assessment: Conduct thorough training needs analyses to identify skill gaps and development opportunities.
  • Stakeholder Collaboration: Partner with department heads and senior management to align training initiatives with business goals.
  • Program Delivery: Oversee the delivery of training programs, ensuring they are engaging, effective, and aligned with best practices.
  • Evaluation and Feedback: Measure the effectiveness of training programs through metrics and feedback, and make necessary adjustments to improve outcomes.
  • Resource Management: Manage external training vendors and consultants to ensure high-quality program delivery.
  • Continuous Improvement: Stay current with industry trends and best practices in leadership and behavioral training to continuously enhance program offerings.

Qualifications:

  • Education: Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field. A Master's degree is preferred.
  • Experience: Minimum of 5 years of experience in training and development, with a focus on leadership and behavioral training. Total of 8 - 14 years of experience 
  • Skills:
    • Strong understanding of instructional design and adult learning principles.
    • Excellent communication and leadership skills.
    • Ability to manage multiple projects and meet deadlines.
    • Proficiency in Learning Management Systems (LMS) and Microsoft Office Suite.
    • Strong analytical skills to assess training effectiveness and ROI.

Preferred Qualifications:

  • Certifications in HR or training (e.g., CPLP, SPHR).
  • Experience with virtual and blended learning environments.
  • Proven track record of successful training program implementation.

Key Competencies:

  • Leadership: Ability to inspire and motivate others to achieve their full potential.
  • Communication: Strong verbal and written communication skills.
  • Project Management: Excellent organizational and project management skills.
  • Adaptability: Ability to adapt to changing business needs and environments.
  • Collaboration: Strong interpersonal skills and the ability to work effectively with diverse teams.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Training Manager roles with real interview advice

Top EXL Service Training Manager Interview Questions

Q1. If I have 333 digits to number pages of a book, How many pages can I number ?
Q2. You have 20 red balls, 14 blue balls. You draw out balls, 2 at a time. If they are of same color, add a blue ball the pile. If the are of di ... read more
Q3. You have 3 slices of bread, and a toaster. You can put in 2 slices of bread at a time. Each time, only one side of the bread gets cooked. Ho ... read more
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What people at EXL Service are saying

Training Manager salary at EXL Service

reported by 7 employees with 10-19 years exp.
₹7 L/yr - ₹14.3 L/yr
13% more than the average Training Manager Salary in India
View more details

What EXL Service employees are saying about work life

based on 7.1k employees
58%
90%
77%
54%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

EXL Service Benefits

Submitted by Company
Life Insurance
Disability Insurance
Critical Illness Insurance
Dental Insurance & Vision Insurance
Parental leave
Your time and your family
Submitted by Employees
Free Transport
Cafeteria
Gymnasium
Health Insurance
Job Training
Work From Home +6 more
View more benefits

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Noida Office
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