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Exide Industries

Compare

3.5

based on 2.2k Reviews

Video summary

66 Exide Industries Jobs

Branch service incharge- Mumbai

Exide

3.5

based on 2.2k Reviews

2-7 years

₹ 3 - 6L/yr

Mumbai Suburban

1 vacancy

Branch service incharge- Mumbai

Exide Industries

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Annotation Team Handling Amcs Warranty After Sales Service Customer Satisfaction

Job Description

Administer and perform all activities in line with the company procedures regarding service department.
Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
Maintain inventory of spare parts for service Centre.
Developed new business and maintain long term relationship for future business prospects
Leading training and motivating team ensuring optimum performance.
Motivating & Keeping the team spirit high ensuring minimum attrition.
Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
Manage customer complaints and ensure the TAT targets at all the branch levels.
Ensure the service SLAS and KPIs are met as per the business requirement.
Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Branch Service Incharge roles with real interview advice

What people at Exide Industries are saying

3.0

Rating based on 13 Branch Service Incharge reviews

Anonymous · Customer Success, Service & Operations in Bikaner

Likes

Getting more knowledge rather then any other battery company

Salary - Excellent

+1 more

Dislikes

Work culture & promotion

Promotions - Poor

Read 13 Branch Service Incharge reviews

Branch Service Incharge salary at Exide Industries

reported by 18 employees

₹6.7 L/yr - ₹10.7 L/yr

33% more than the average Branch Service Incharge Salary in India

View more details

What Exide Industries employees are saying about work life

based on 2.2k employees

52%

66%

41%

97%

Flexible timing

Monday to Saturday

Within city

Day Shift

View more insights

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