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63 Exide Industries Jobs
Branch service incharge- Mumbai
Exide Industries
posted 9hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Administer and perform all activities in line with the company procedures regarding service department.
- Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
- Maintain inventory of spare parts for service Centre.
- Developed new business and maintain long term relationship for future business prospects
- Leading training and motivating team ensuring optimum performance.
- Motivating & Keeping the team spirit high ensuring minimum attrition.
- Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
- Manage customer complaints and ensure the TAT targets at all the branch levels.
- Ensure the service SLAS and KPIs are met as per the business requirement.
- Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
Employment Type: Full Time, Permanent
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Top Exide Industries Branch Service Incharge Interview Questions
Q1. Which are the device which come into play in a wireless network
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Q3. Which is the best smartphone in the market under rupees 20000
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What people at Exide Industries are saying
Rating based on 12 Branch Service Incharge
reviews
Anonymous · Customer Success, Service & Operations
in Bikaner
Likes
Getting more knowledge rather then any other battery company
- Salary - Excellent
+1 more
Dislikes
Work culture & promotion
- Promotions - Poor
Branch Service Incharge salary at Exide Industries
reported by
18
employees
₹6.7
L/yr - ₹11
L/yr
32%
more
than the average Branch Service Incharge Salary in India
View more details
What Exide Industries employees are saying about work life
based on 2.2k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Exide Industries Benefits
View more benefits
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