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3.5

based on 10k Reviews

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1572 Ernst & Young Jobs

Project Consultant - PAS WKFA - NAT - CNS - PC - Workforce Advisory

3-6 years

₹ 5.8 - 12L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Project Consultant - PAS WKFA - NAT - CNS - PC - Workforce Advisory

Ernst & Young

posted 4d ago

Job Description

Requisition Id : 1571169

The opportunity : Project Consultant-NAT-PAS WKFA-CNS - PC - Workforce Advisory - Gurgaon
Your key responsibilities
Technical Excellence

Basic Computer Skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint) or similar office software.
Ability to navigate and operate various customer relationship management (CRM) software systems (e.g., Salesforce, Zendesk, Freshdesk).
Familiarity with email platforms and chat support software.
2. Knowledge of Customer Support Tools and Platforms
Experience with ticketing systems (e.g., Jira, ServiceNow).
Ability to use live chat platforms (e.g., Intercom, LiveChat) and phone support systems.
Familiarity with social media platforms for customer support (e.g., Facebook, Twitter, Instagram).
3. Technical Product Knowledge
Depending on the company, an understanding of the product or service you re supporting may be essential. For example:
Software Products: Knowledge of troubleshooting software issues, installation processes, and product features.
Electronics/Hardware: Familiarity with basic troubleshooting for devices, understanding technical specifications, etc.
Skills and attributes
To qualify for the role you must have
Qualification
Any graduate
Experience
6 months to 3 years experience in BPO


Employment Type: Full Time, Permanent

Read full job description

Ernst & Young Interview Questions & Tips

Prepare for Ernst & Young Project Consultant roles with real interview advice

Top Ernst & Young Project Consultant Interview Questions

Q1. Tell me the accrual entries
View answer (1)
Q2. tell me the deferral entry
View answer (1)
Q3. To find the market share of golf-sticks in Japan
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What people at Ernst & Young are saying

3.5
 Rating based on 75 Project Consultant reviews

Likes

Work culture is cool

Dislikes

I don’t think

Read 75 reviews

Project Consultant salary at Ernst & Young

reported by 723 employees
₹3.8 L/yr - ₹13.2 L/yr
7% less than the average Project Consultant Salary in India
View more details

What Ernst & Young employees are saying about work life

based on 10k employees
73%
91%
52%
93%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ernst & Young Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Team Outings
Cafeteria +6 more
View more benefits

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Ernst & Young Gurgaon / Gurugram Office Locations

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Gurugram Office
Headquarter
Golf View Corporate Tower B, Sector Road, Sector 42, Gurugram
122002
Gurgaon Office
Ernst & Young, Golf View Corporate Tower B, Sector Road, Sector 42 Gurgaon
Haryana 122002

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