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1967 Ernst & Young Jobs

International Voice Process Opportunity

1-5 years

Gurgaon / Gurugram, Delhi/Ncr

100 vacancies

International Voice Process Opportunity

Ernst & Young

posted 25d ago

Job Role Insights

Flexible timing

Job Description

Your Key Responsibilities

  • Voice Role: Primarily focused on handling international customer inquiries and issues through voice calls. 
  • Online Front-Ending 
  • Upselling: Requires the ability to identify upselling opportunities and integrate them into customer interactions. 
  • Sales Pitch Flexibility: Should be adaptable and flexible in adjusting sales pitches based on customer responses and needs. 
  • Inbound Operations: Deals with incoming customer calls and inquiries. 
  • Customer-Focused: Prioritizes customer satisfaction and resolving issues promptly.


Preferred Candidate Profile

Experience required - Minimum 2 to12 months (International voice processes)

  • Excellent English communication skills with a neutral accent.
  • Strong Logical reasoning and interpersonal skills
  • Competence in Windows based tools (Outlook/Word/Excel)


Perks and Benefits

Night Shift Allowances up to 6k

Both side cab

Meals on subsidized rates

Lucrative upselling incentives

Amazing opportunity to work with a global telecommunication client



Employment Type: Full Time, Temporary/Contractual

Read full job description

Ernst & Young Interview Questions & Tips

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People are getting interviews at Ernst & Young through

(based on 760 Ernst & Young interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
29%
21%
14%
8%
6%
4%
18% candidates got the interview through other sources.
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Ernst & Young are saying

4.0
 Rating based on 63 Intern reviews

Likes

U can learn from the best.

Dislikes

Lot of admin stuff and irrelevant works.

Read 63 reviews

Intern salary at Ernst & Young

reported by 137 employees
₹0.8 L/yr - ₹7 L/yr
30% more than the average Intern Salary in India
View more details

What Ernst & Young employees are saying about work life

based on 10k employees
73%
91%
52%
93%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ernst & Young Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Team Outings
Cafeteria +6 more
View more benefits

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Ernst & Young Gurgaon / Gurugram Office Locations

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Gurugram Office
Headquarter
Golf View Corporate Tower B, Sector Road, Sector 42, Gurugram
122002
Gurgaon Office
Ernst & Young, Golf View Corporate Tower B, Sector Road, Sector 42 Gurgaon
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