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CRM Staff - Technical
Ernst & Young
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
A D365 CRM Technical Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing) and integration.
- Work on CRM engagements to design the next generation digital architecture
- Be involved in analyse and design phases of a project
- Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
- Execute & participate in application design sessions and make solution recommendations
- Deep understanding of Integration & Data Migration methods/tools within D365 CRM
- Deep knowledge of configuring and customizing CRM application
- Develop CRM Application using .NetPlugins/ASP.Net extensions
- Ensuring that design is in line with the business requirements
- Work cooperatively in a team environment
- Remain flexible on changing workloads
- Building a quality culture
- Foster teamwork and lead by example
- Training and mentoring of project resources
- Participating in the organization-wide people initiatives
- Minimum 1-3 years of CRM Configuration & Customization experience is must.
- Must have done hands-on development - writing plugins
- Must have done worked on large transformation programs in onshore offshore delivery model
- Must have worked on client facing engagements
- Must have done at least one end to end implementation with integration
- Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)
- Experience in agile delivery and deployment , continuous integration and build processes
- Familiar with relational database concepts and SQL
- Strong analytical and problem solving skills; ability to work creatively in problem solving environment
- Excellent written and verbal communication skills
- BE/B.Tech./MCA/MBA with a sound industry experience
- CRM Configuration & Customization(Plugins etc)
- D365 CRM Certified
Employment Type: Full Time, Permanent
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