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Ernst & Young

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3.4

based on 10.8k Reviews

Video summary

1709 Ernst & Young Jobs

Capacity Analyst

Ernst Young

3.4

based on 10.8k Reviews

2-5 years

Kochi

1 vacancy

Capacity Analyst

Ernst & Young

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Quality Assurance Consulting Analytical Chemistry SAP Data Migration IT Services

+ 4 more

Job Description

Develop complex service capacity forecasts and scalability plans using production system metrics, performance test results, and business requirements as input.
Ensure the IT infrastructure is efficiently utilized to meet the capacity and performance requirements for services and applications.
Work with service delivery organizations in EY Technology to develop business forecasts and incorporate into service and component capacity plans
Defining component resource requirements for complex services/applications and developing scalability plans
Influencing application development and test personnel to incorporate performance measurement features at design, development and test phases
Proactively monitor and review of service capacity performance for complex applications/Products /services and components, with service owners and operations to avoid incident/problems and ensure
requirements for capacity are identified and actioned
Perform problem determination of capacity/performance issues and recommend solutions
Oversight responsibility for the Capacity Management process for complex services and components
Monitor capacity process compliance, recommend, develop and implement process improvements based on the analysis
Looks for new ways to automate and enhance how we deliver capacity services.

Skills and attributes for success

Technical/Functional skills

Comprehensive understanding of Generative AI technologies and frameworks, implementing generative models, and integrating AI solutions into business workflows using tools such as Hugging Face, OpenAI APIs, and Python-based libraries.
Extensive experience in data migration processes from diverse sources and on-premises systems into Data Lakes using Azure Data Factory, with expertise in designing, implementing, and optimizing ADF pipelines for seamless ETL workflows.
Virtualization technologies, MS SQL, Network, Server Hardware, Storage and Cloud technologies
Knowledge and in-depth experience using Capacity Modelling
Knowledge and experience in data analysis and reporting tools such as Spotfire, Power BI and Microsoft SQL BI stack, and Excel.
Demonstrated analytical and forecasting skills including synthesis of capacity models based on production metrics and test results, using capacity management and performance measurement tools and Excel.
Capacity Management methodologies based on ITIL principles, and awareness of the standard service life cycle, with experience in the transition or systems to production.
Understanding of global server architectures and planning for systems, over multiple global locations, including server performance, storage and network requirements

To qualify for the role you must have

Education

Bachelor degree in related discipline, or equivalent work experience (Computer, Engineering, Science, etc.) or equivalent job experience

Experience

2-5 years of experience in the field of Data Science with a strong focus on Data Engineering and Generative AI
Problem solving, communication, interpersonal, Analytic skills, strategic planning and organizational skills
Detailed knowledge of the IT Process Landscape
Excellent English language skills (written and verbal)
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Ability to work and team with a multitude of different people within and outside of IT to balance demands
Ability to deal efficiently with escalations and difficult situations/people under pressure
Analytical/Decision making responsibilities
Provide recommendations to leadership for strategic vision, process development, monitoring reports, performance measurement, and tool selection
Decide on high Impact / Risk capacity and performance issues which require Operations attention
Ability to clearly articulate both problems and proposed solutions
Proactive approach to identifying issues and presenting solutions and options
Ability to prioritize personal and team workloads to best meet organizational objectives

Certification Requirements

Desired to have ITIL V3 Foundations or equivalent experience

Ideally, you ll also have

Excellent communication skills and negotiation skills.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
Ability to work and team with a multitude of different people to balance demands as well as understanding and integrating cultural differences and motives.

Soft skills

Fluent English skills in speech and writing.
Communicative personality.
Strong teamwork and collaboration skills.
Excellent documentation and Analytics skills.
Self-supporting and independent attitude.

Active listening skills.
As this is a role with global focus and responsibilities, you may be required to work outside of the normal working hours in your time zone in order to partner with other IT Services staff globally. This role may also include travel, both domestic and international.

Employment Type: Full Time, Permanent

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