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Account Activation-Account Coordinator
Ernst & Young
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Facilitate the account planning process with the Client Service Partner and Director, ensuring regular reviews against milestones and targets.
- Understand strategic communication and stakeholder engagement requirements to advance the account plan agenda, working with global teams to respond and deploy.
- Provide curated, highly relevant knowledge to account teams focusing on business analysis, research, competitive intelligence, and firm thought leadership to deepen client relationships and expand opportunities.
- Liaise with onshore account teams and internal business services groups to ensure effective transition of work to the appropriate remote GDS support platform.
- Identify changes to key executives, potential connection points, and materials of interest to create and deepen client relationships.
- Contribute to complex account and business development needs, including pursuit support, pitch development, and client meeting materials.
- Collaborate with the BMC point of contact to plan and execute marketing initiatives that drive revenue.
- Accelerate strategy execution, particularly around prioritized regions and strategic solutions.
- Understand market trends and client agendas to identify revenue-generating opportunities and monitor solution revenue for success and opportunities.
- Maintain ongoing communication with account leaders on essential priorities.
- Develop and maintain relationships with service lines, accounts, emerging markets, and subsectors to facilitate connection and communication.
- Manage project quality control, review deliverables, and embed exceptional client service principles in support of account teams and stakeholders.
- Share knowledge collaboratively with peers and interdependencies
- Excellent executive communication skills, both oral and written, with the ability to clearly and concisely explain complex concepts using analytics and visualization tools.
- Experience in account management, providing insightful analysis and proactive recommendations for account growth.
- Understanding of business research/data analysis concepts across sectors and companies
- Highly organized and able to manage multiple initiatives and workstreams.
- Ability to negotiate and collaborate with interdependencies to meet account requirements.
- A graduate degree.
- 4-8 years of experience in account management in a complex international environment.
- Strong written and oral communication skills.
- Ability to use qualitative and quantitative research and analysis methodologies to synthesize information and provide executive summaries of essential insights.
- Proficiency in Microsoft Teams, Excel, and PowerPoint.
- Experience leveraging AI to develop meaningful summaries, recommended actions, and enhance messaging and pitch decks, including validating and refining AI outputs.
- Experience working with senior executives in a matrixed environment.
- Experience in a fast-moving global client-driven environment.
Employment Type: Full Time, Permanent
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