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Proactive hiring Senior - Manufacturing
Ernst & Young
posted 7d ago
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Flexible timing
Key skills for the job
Job Description
- Serve as a vital liaison between our global team and clients. Collaborate proactively to understand their requirements and provide tailored, innovative solutions.
- Offer unique perspectives on innovation to act as a catalyst that drives our clients businesses towards a competitive advantage within their markets.
- Operate seamlessly within our dynamic and diverse international teams. Adaptability and collaboration are key components to effectively achieving project objectives and meeting defined timelines.
- Be prepared for occasional travel to client sites in order to gain an in-depth understanding of client processes and formulate strategic solutions and quick fixes.
- Convert business requirements into robust, compliant, and effective documentation.
- Coordinate with peers and internal customers to ensure MES Implementation aligns with business requirements during user acceptance testing.
- Develop validation test cases and perform testing to ensure quality control and assurance.
- Develop and provide comprehensive operational and technical training. Train site users and Business SMEs to effectively use our solutions.
- Provide technical and functional support to user groups to address day-to-day issues.
- Offer on-call support for emergency system issues to ensure minimal disruption to internal customer operations.
- Utilize your problem-solving skills to troubleshoot both routine and complex issues, providing swift and effective solutions to support internal customers.
- Exhibit strong leadership qualities including coaching, conflict resolution and providing exceptional service to customers.
- Participate in BD and proposal preparation.
Employment Type: Full Time, Permanent
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