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Ernst & Young
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2132 Ernst & Young Jobs
BTS - EMS - Tax Senior
2-5 years
₹ 4.8 - 16.3L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
BTS - EMS - Tax Senior
Ernst & Young
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Work closely with a Manager to provide day to day engagement management support for client (s)
- Support client teams in Americas, EMEIA and APAC in providing timely and accurate information of the engagement to the client headquarters
- Identify and transfer potential scope of work to EMS team
- Understand client requirements and ensure engagement processes meet requirements
- Provide situational analysis and solutions for mitigating issues & risks in an engagement
- Monitor the compliance delivery services across multiple countries and functions
- Build project plan for delivery and set up engagement management tools
- Review engagement deliverables and coach staff members on best practices
- Identify pain areas in the processes and create enablers to overcome process issues
- Monitor and control activities leading up to fulfilment of compliance and reporting obligations of the of practices across countries as per agreed SLA s
- Act as the SPOC for the respective client teams and Second level escalations point of contact
- Monitor Quality of the team members aligned to ensure quality expectations are met
- Help the manager in transition of engagements to GDS
- Monitor engagement status, issues and potential risks that can impact engagement
- Work with global teams to understand the status of the filings for client(s)
- Understand processes and dependencies in meeting obligations of the filings in countries
- Provide engagement status on a periodic basis highlighting risks and issues and achievements
- Identify service delivery and process gaps which can be fixed to improve service delivery
- Handle a portfolio of clients and a team of associates & advanced associates
- Monitor and flag engagement and people issue to local and engagement leadership
- Act as the SPOC for the respective client teams and first level escalations point of contact
- Work with Global Engagement Managers and Coordinators to ensure engagements are managed effectively and efficiently
- Responsible for the customer satisfaction scores of the portfolio by managing service delivery expectations of clients
- Identify training gaps for self and team and work with leadership to bridge gaps
- Network with offshore teams to create and maintain good relationship
Employment Type: Full Time, Permanent
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What people at Ernst & Young are saying
Rating based on 59 Tax Senior
reviews
Anonymous · Finance & Accounting
in Pune
Pathetic Place to work at. Your job profile can be good but the people and management is terrible which can even take your life.
Management and higher authorities micro management and tone of speech. Very much nagging behavior witnessed.
- Salary - Poor
Tax Senior salary at Ernst & Young
What Ernst & Young employees are saying about work life
Ernst & Young Benefits
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