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22 EOXS Jobs

IT Support Specialist || WFH || USA Shift

0-2 years

₹ 1.75 - 2.5L/yr

Chandigarh

1 vacancy

IT Support Specialist || WFH || USA Shift

EOXS

posted 13d ago

Job Description

About EOXS:

EOXS is an AI-powered ERP software company specializing in solutions for the steel industry. Our ERP system helps steel distributors streamline operations, reduce costs, and enhance efficiency. As a growing company, we are looking for an IT Support Associate to ensure smooth IT operations and provide technical assistance to our teams and clients.


Job Summary:

We are seeking an IT Support Associate to provide technical support, troubleshoot IT issues, and assist with system maintenance. The ideal candidate will ensure that all IT systems, hardware, and software run efficiently and securely while supporting internal teams and external clients.


Key Responsibilities:

  • Provide technical support for hardware, software, and network issues.
  • Respond to IT-related queries via email, phone, or ticketing systems.
  • Install, configure, and maintain operating systems, applications, and IT tools.
  • Assist in ERP system troubleshooting and user support.
  • Monitor system performance and ensure IT infrastructure security.
  • Assist in network administration and cloud-based system management.
  • Maintain IT documentation, including troubleshooting guides and user manuals.

Required Skills & Qualifications:

  • Bachelors degree in IT, Computer Science, or a related field.
  • Basic knowledge of operating systems (Windows, Linux, macOS).
  • Understanding of networking concepts (DNS, TCP/IP, VPN, Firewalls).
  • Familiarity with ERP software, cloud platforms (AWS, Azure), or SaaS tools (a plus).
  • Strong problem-solving and troubleshooting skills.
  • Ability to communicate technical concepts to non-technical users.

Preferred Skills (Nice-to-Have):

  • Experience in IT support or help desk environments.
  • Knowledge of cybersecurity best practices.
  • Familiarity with IT ticketing systems (JIRA, Zendesk, Freshdesk, etc.).

Why Join EOXS?

  • Gain experience in IT support for a fast-growing ERP company.
  • Work with modern IT infrastructure and cloud-based systems.
  • Career growth opportunities in IT administration, security, or cloud computing.
  • Dynamic work environment with hands-on learning opportunities.


Employment Type: Full Time, Permanent

Read full job description

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What people at EOXS are saying

What EOXS employees are saying about work life

based on 26 employees
56%
100%
100%
100%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

EOXS Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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