eClerx_ PMS (Performance management) -COE (Center of Excellence) - Pro

Process Manager Role & responsibilities:

🔹 Performance Management (PMS) & Rewards :

▪ Implement the performance management philosophy, framework, and process for the

organization and ensure completion of KRA setting, and appraisal exercise on time.

▪ Create a performance-oriented culture through monitoring ongoing

performance/productivity data; ensuring continuous performance discussions, development

▪ Support the existing team in the implementation of compensation strategy and driving

compensation surveys, revamping of compensation structure, etc.

🔹 Employee Engagement & Culture Building :

▪ Build a robust employee engagement strategy including employee communication, grievance

handling mechanism, etc.

▪ Conceptualize and implement a Reward & Recognition scheme for the organization

encompassing various reward schemes related to corporate Values and performance, etc.

▪ Develop an Employee Value Proposition framework for the organization and implement the

same.

▪ Conduct engagement surveys and polls as needed; share the findings, and facilitate action

planning and tracking of actions taken

🔹 Employee Relationship Management:

▪ Work closely with the Program Leader and other senior managers in the program to ensure
a balance in HR & Ops communication and that Company policies are adhered to in the Program

▪ Understand employees & concerns, escalate to appropriate levels, and ensure resolution of

the concern.

🔹 Reporting and R&R:

▪ Ensure that all trackers like grievance, PIP, etc., are updated on a real-time basis.

▪ Create all necessary reports and dashboards required for each program/process area

▪ Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels.

🔹 Technical and Functional Skills:

▪ MBA with at least 3 to 6 years of experience in an HRBP role.

▪ Good exposure to performance appraisal, Employee survey, and R&R.

▪ Experience required in employee engagement and connect activities.

▪ Good knowledge of Excel and experience in preparing various trackers.

▪ Strong verbal, written, and interpersonal communication abilities.

▪ Strong analytical skills and experience using and presenting data to make decisions.

🔹 If interested kindly revert with the below details at Farheen.chabru.c@eclerx.com-

- Highest Qualification -

- Current Organization name-

- CTC -

- ECTC -

- Notice period -

- Total Experience -
- Relevant Experience to PMS-COE -

- Notice period -

- Current location -

- Ready to work from Navi Mumbai-

- Reason for change -