Process Manager

Process Manager Role & responsibilities:

• Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policiesare adhered to in the Program
• Oversee the90-Day On-boarding program.
• Ensure that the employees in the Program attend KM trainings programs
• Conduct sessions to explain the concept of Performance Appraisals in the Organization.
• Help new managers with evaluating their subordinates.
• Conduct exit interviews within timelines
• Timely closure of PIP cases
• Carry out the HIPO development and Career discussion programs for the identified group
• Monitor PIP for bottom performers in the Program
• Attrition management for the Program/process
• Target to reduce Grievance Level up to ZERO percent.
• Plan & organize fun on floor events
• Ensure that all trackers like grievance, PIP, etc., are updated on a real time basis and shared with the Sr. HR BP and other stakeholders
• Create all necessary reports and dashboards required for each program/process area
• Drive REWARDS & RECOGNITIONin the program to recognize & reward contribution and achievement in order to motivate
• Organize MTMs and conduct pulse meetings
• Close BG cases in the Program where Insufficiency/discrepancy has been identified
• Tracker Updating and Reporting

Technical and Functional Skills:

• Bachelors Degree withat least 5+ years of experience into HRBP role.
• Good exposure of performance appraisal, succession planning and stakeholder management.
• Experience required into employee engagement and connect activities.
• Good knowledge of excel and experience into preparing various trackers.
• Strong verbal, written, and interpersonal communication abilities.
• Strong analytical skills and experience using and presenting data to make decisions.