Human Resource Business Partner

JOB Description:

• Manage all HR activities for the assigned vertical(s)

• Develop and implement HR strategies aligned with business objectives

• Partner with Sales & Servicing leadership to drive workforce planning and talent management

initiatives

• Partner with the Talent Acquisition team to ensure a seamless onboarding experience to selected

candidates

• Take initiatives to enhance employee engagement, satisfaction and retention

• Implement performance management processes to drive the Sales & Servicing team to excellence

• Partner with the L&D team to drive training needs

• Foster a positive work culture

• Address employee concerns promptly

• Track and publish weekly/monthly HR metrics for the vertical(s) to support decision-making.

Skills & Experience:

• Understanding of Sales HR practices

• Experience of working with Tele Sales & Servicing team as their HR Business Partner• Strong understanding of sales processes, performance management, and talent development

• Excellent communication, and interpersonal skills.

• Ability to build strong relationships and collaborate effectively with sales leaders and cross functional

teams.

• Proficiency in MS Office suite.

Education & Qualifications:

• 80%+ marks in 10th and 12th

• 2+ Years of experience in HR function of a sales organization with a focus on sales HR or bus