Siebel CRM Specialist - Enterprise Architecture (5-10 yrs)

Technical Skills :

- In-depth understanding of Siebel Enterprise Architecture and Siebel Best Practices

- Proven expertise in Siebel configuration across UI Layer, Business Object (BO) Layer, and Data Object Layer

- Advanced knowledge of workflow and eScript

- Skilled in configuring and integrating inbound and outbound web services, JMS configuration, and REST APIs

- Hands-on experience with Siebel Open UI, including Presentation Model (PM) and Physical Renderer (PR)

- Proficiency in configuring Assignment Manager criteria and Workflow Load (WL) distribution

- Familiarity with Siebel server management, handling server administration tasks effectively

- Expertise in Siebel Marketing Campaigns, Lead Management, and Service Request modules

- Proficiency in operating systems such as Linux and Windows

- Experience in Java is highly desirable for custom development tasks

Functional Skills :

- Strong knowledge of banking domains, particularly in campaign management

- Experience in retail and corporate sectors, with a deep understanding of customer journeys and CRM strategies

Education :

- Bachelor's or Master's degree in Computer Science or a related field (or equivalent experience in the industry)

- Proficiency in Agile methodologies, specifically Scrum Framework

Experience Requirements :

- 5+ years of experience in Siebel CRM configuration, deployment, and performance fine-tuning

- Proficient with Siebel IP17, IP19.x, and beyond

- Extensive experience with Siebel performance tuning and optimization