Quality Assurance Manager - Functional Testing (5-7 yrs)

We are seeking an experienced and detail-oriented Quality Assurance (QA) Manager to join our team.

This role is critical to ensuring the quality, accessibility, and functionality of eLearning content and systems.

The QA Manager will be responsible for developing and executing comprehensive QA strategies, collaborating with cross-functional teams, and ensuring that our digital learning solutions meet the highest standards of quality, compliance, and user experience.

This position offers an opportunity to make a significant impact in the EdTech space by ensuring our learning products deliver exceptional educational value.

Key Responsibilities :

1. QA Planning and Strategy :

- Develop a comprehensive QA plan for content validation, accessibility compliance, and functionality testing.

- Define test scenarios and cases aligned with client requirements and learning objectives.

- Establish review cycles to monitor content development and adherence to standards.

Quality Assurance Execution :

- Conduct content reviews to ensure alignment with the client's course structure, including:

- Course, module, unit, and lesson taxonomy.

- Time allocations for instructional content, assignments, and quizzes.

- Lesson categories, such as core learning, immersive practice, quizzes, and assignments.

- Validate technical specifications, including responsive design and SCORM integration for Canvas LMS.

- Perform usability testing to ensure seamless navigation and learner engagement.

Stakeholder Collaboration :

- Collaborate with instructional designers, vendors, and graphic developers to ensure alignment with the client's framework.

- Provide actionable feedback to improve instructional content, technical design, and interactive elements.

- Ensure content updates and revisions align with defined objectives.

Accessibility and Compliance :

- Oversee the implementation of accessibility features, including alt text, closed captions, and keyboard navigation.

- Ensure compliance with WCAG 2. 2 standards and compatibility across devices (PCs, tablets, smartphones).

Required Skills and Experience :

- 5+ years of experience in Quality Assurance, with at least 2 years in an eLearning or EdTech environment.

- Proven experience in developing and executing QA plans for digital learning content and systems.

- Strong understanding of WCAG 2.2 guidelines and accessibility best practices.

- Experience with LMS platforms, particularly Canvas, and SCORM integration.

- Proficiency in using QA tools such as Selenium, Axe DevTools, and Jira.

- Bachelor's degree in Instructional Design, Educational Technology, or a related field preferred.

- Excellent communication, collaboration, and problem-solving skills