SocialPilot - Senior Quality Assurance Manager - Functional/Regression Testing (6-7 yrs)

Role :

The Senior Quality Assurance Manager will be responsible for leading and managing all aspects of the Quality Assurance (QA) function within the company.

This role will play a critical part in ensuring the delivery of high-quality software products that meet customer expectations and business objectives.

Responsibilities :

QA Strategy & Planning :

- Define and implement a comprehensive QA strategy aligned with company goals and industry best practices.

- Develop and maintain QA standards, processes, and methodologies.

- Define and track key QA metrics (e.g defect density, test coverage, test execution time).

- Conduct risk assessments and identify potential quality issues.

Test Planning & Execution :

- Plan, design, and execute various types of testing, including functional testing, integration testing, regression testing, performance testing, security testing, and usability testing.

- Develop and maintain test plans, test cases, and test scripts.

- Manage test environments and ensure their availability and stability.

Team Leadership & Management :

- Lead and mentor a team of QA engineers.

- Assign tasks, review performance, and provide feedback.

- Foster a culture of quality within the development team.

Tools & Technologies :

- Select and implement appropriate QA tools and technologies (e.g , test management tools, automation testing frameworks, performance testing tools).

- Stay abreast of the latest QA trends, methodologies, and technologies.

Communication & Collaboration :

- Collaborate closely with development, product management, and other stakeholders.

- Communicate effectively with all levels of the organization, including senior management.

- Proactively identify and communicate quality risks and issues to stakeholders.

Continuous Improvement :

- Continuously analyze QA processes and identify areas for improvement.

- Implement process improvements to enhance quality and efficiency.

Required Skills :

- Strong experience in software testing methodologies: Extensive experience with various testing types (functional, integration, regression, performance, security, etc.

- Experience with test automation: Proficiency in test automation frameworks (e.g , Selenium, Cypress, JUnit, TestNG) and scripting languages (e.g , Python, Java, JavaScript).

- Experience with Agile development methodologies: Strong understanding of Agile principles and their application to QA processes.

- Team leadership and management: Proven ability to lead and mentor a team of QA engineers.

- Communication and interpersonal skills: Excellent written and verbal communication and interpersonal skills.

- Analytical and problem-solving skills: Strong analytical and problem-solving skills with the ability to identify and resolve complex quality issues.

- Experience with defect tracking tools: Proficiency in using defect tracking tools (e.g , Jira, Bugzilla).

Preferred Skills :

- Experience with API testing and testing of microservices.

- Experience with cloud-based testing platforms.

- Experience with security testing tools and methodologies.

- Experience with performance testing tools (e.g , JMeter, LoadRunner).

- Knowledge of DevOps practices and tools.

- ISTQB or other relevant QA certifications.

Education :

- Bachelor's or Master's degree in Computer Science, Engineering, or a related field