Opening For Freshers

Location :- Thane

Freshers who want to make career in logistics can apply.

Role & responsibilities

Please find the job description below.

Incumbent will be trained on transport operations, customer support, order management activities etc

Incumbent will need to work on analysis, reporting and presentations

Incumbent will have Ownership for customer satisfaction for the transactions carried out, Responsible for order processing of various types and locations, resolving queries and customer cases over phone, email or email.

Understand customer service requirements and biz well

Ensure customer expectations are met thus leading to overall customer satisfaction

Ensure customer follow-up all the time as per SLA for cases where there is dependability

Follow and adhere to processes & exception SOPs

Provide deviations information to line manager, share queries/ suggestions during new process development, adherence

Must take full responsibility of work handled

Display positive attitude and work along with the team to make the team successful

Work hours 8.5 hours

Mon to Saturday working, Sun off

Work from office role.

Note :- Kindly Note this will be on 3rd Party Rolls.