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1 WNS Deputy Manager Operations Job
DM Operations
WNS
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role & responsibilities
- 8+ experience in managing and leading customer support ( Voice, Email, Chat) of Payment operations
- Graduate or post Graduate Excellent communication and client handling skills
- Experience in handling large teams and multiple customer domains
- Experience in training & mentoring team leaders and respective team members
- Experience in handling MBRs, QBRs with customers
- Drive digitization projects for productivity improvement
- Excellent understanding of process, business and Operational KPIs/SLAs by processes
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Deputy Manager Operations roles with real interview advice
People are getting interviews at WNS through
People are getting interviews through
(based on 687 WNS interviews)
Job Portal
Walkin
Referral
Company Website
Recruitment Consultant
Campus Placement
31%
21%
19%
6%
4%
3%
16% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Deputy Manager Operations at WNS are saying
Rating based on 46 Deputy Manager Operations
reviews
Anonymous · Banking Operations
in Gurgaon/Gurugram
Likes
Not required
Dislikes
It is a very to work in WNS.
Read 46 reviewsDeputy Manager Operations salary at WNS
reported by
227
employees
with 10-20
years exp.
₹5.8
L/yr - ₹19.5
L/yr
47%
more
than the average Deputy Manager Operations Salary in India
View more details
What WNS employees are saying about work life
based on 10.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
WNS Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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WNS Gurgaon / Gurugram Office Locations
Gurugram Office
WNS Global Services Private Limited, 9th Floor, Block A2, DLF World Tech Park, NH8, Sector 30
Gurugram
Haryana 122002
Haryana 122002
Gurugram Office
WNS Global Services Private Limited, 9th Floor, Block A2, DLF World Tech Park, NH8, Sector 30
Gurugram
Haryana 122002
Haryana 122002
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