Hr Assistant- Mediclaim

Role & responsibilities

Job Summary:
Delhivery is seeking a proactive and detail-oriented Employee Benefits Associate to assist in the administration of employee benefits programs, specifically focused on Mediclaim and Health Insurance. The successful candidate will support day-to-day operations, assist employees with benefits-related queries, and ensure smooth management of claims and enrollments.
Key Responsibilities:

• Assist in managing and administering employee benefits programs, including Mediclaim and Health Insurance for all employees.
  
• Coordinate with insurance providers to ensure timely and accurate processing of claims and updates to employee coverage.
  
• Assist employees with inquiries regarding health insurance plans, benefits, and claims.
  
• Maintain accurate records for employee benefit enrollments, changes, and terminations.
  
• Support the annual open enrollment process, ensuring employees are informed about benefit options and assisting with any questions.
  
• Help resolve discrepancies in claims processing and assist in following up with insurance providers.
  
• Track and report the usage of health insurance and Mediclaim benefits, providing insights and suggesting improvements if needed.
  
• Ensure that all employee benefits programs comply with legal and company policies.
  
• Collaborate with the HR team to ensure accurate communication about benefits offerings to employees.
  
• Assist in preparing reports, documents, and data for audits or internal reviews of the benefits programs.
  
• Keep employees updated on any changes or updates related to their benefits, including policy changes or new offerings.
  

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
  
• 1-2 years of experience in administering employee benefits, particularly Mediclaim and Health Insurance.
  
• Familiarity with benefits administration processes and health insurance plans.
  
• Good communication skills to liaise with employees and external providers.
  
• Strong attention to detail and excellent organizational skills.
  
• Ability to handle confidential and sensitive employee information.
  
• Proficient in MS Office and HRIS tools.
  

Preferred Skills:

• Experience working in a fast-paced or growing company.
  
• Understanding of local health insurance regulations and compliance.
  
• Knowledge of benefits administration software or tools.

Preferred candidate profile

Perks and benefits