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89 Delhivery Jobs

Delhivery - Senior Manager - Last Mile Operations (5-10 yrs)

5-10 years

Delhivery - Senior Manager - Last Mile Operations (5-10 yrs)

Delhivery

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Roles & Responsibilities:

- Ensures end to end smooth running of logistics operations for the zone/area

- Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted.

- Responsible for all the SLA's & TAT are maintained.

- Responsible for reduction in cost and increase in productivity for the region.

- Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc.

- Handles the continuous improvement projects w.r.t., cost service and employee productivity

- Maintenance of all the operational budgets, Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion.

- Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.

- Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages

- Impart behavioral & soft skills training to the team as and when required.

- Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices

- Monitoring security parameters across region and ensures no unlawful activity occurs

Person Specification:

Functional Skills - Operations Management, Data Analysis, Stakeholder Management

- Experience - Relevant experience in Logistics/Manufacturing industry.

- Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude

- Exposure to work in/Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management.

- Should be open for extensive travel.


Functional Areas: Other

Read full job description

Delhivery Interview Questions & Tips

Prepare for Delhivery Senior Manager roles with real interview advice

Top Delhivery Senior Manager Interview Questions

Q1. How will you calculate volume of a shipment?
Q2. 0-1 Knapsack Problem A thief is planning to rob a store and has a knapsack that can carry a maximal weight of W . There are N items availab ... read more
Q3. How much orders are dispatch in last working organizations.
View all 179 questions

What people at Delhivery are saying

3.2
 Rating based on 85 Senior Manager reviews

Likes

Trust me there’s nothing to like cafeteria has cockroaches 🪳, chairs are poor quality, and many more

Dislikes

Everything, it’s one of the most toxic companies in the country right now. They just want to keep running behind with giving any direction + everyone is blaming each other, and there’s no job security. Very bully place to work.

  • Salary - Poor
  • +6 more
Read 85 Senior Manager reviews

Senior Manager salary at Delhivery

reported by 558 employees with 2-16 years exp.
₹8.8 L/yr - ₹27 L/yr
19% less than the average Senior Manager Salary in India
View more details

What Delhivery employees are saying about work life

based on 6.1k employees
60%
57%
43%
92%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Delhivery Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Work From Home
Team Outings +6 more
View more benefits

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Delhivery Mumbai Office Location

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Mumbai, Maharashtra Office
Prima Bay, B-wing, 6th floor, CTS No. 117A/1D, Gate no. 5, TC - II, Saki Vihar Road, Powai, Mumbai - 400072 Mumbai, Maharashtra
400072

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