Business Excellence Manager

Job Description

Business Excellence (BE):

• Implement BE practices in the organization aligned with the Malcolm Baldrige Business Excellence Model
• Establish BE organisation structure
• Develop and train workforce on BE framework
• Organize periodic BE progress reviews with Leadership team
• Prepare BE application with support from functional departments
• Prepare assessment plan, site visit plan and assist in action planning to address OFIs (Opportunities for Improvements)
• Track progress of action plans and ensure closure of OFIs
• Benchmark relevant industries for best practices and participate in various industry excellence awards

Lean Six Sigma:

• Seek directions from Management to establish annual continuous improvement goals/objectives
• Identify improvement areas in consultations with Functional Leaders/HOD, employees and stakeholders at large.
• Organize Lean Six Sigma trainings for employees
• Establish dashboards for project status tracking
• Organize toll gate reviews with project team

5S & Kaizen:

• Identify and convert operational areas into 5S zones for better work place management and enhance operational efficiency
• Train internal staff on Kaizen for continuous improvement and support grass root team in executing Kaizens.

Quality Management System:

• Establish Quality Management System (QMS) in line with the requirements of ISO 9001:2015 internal standard

Educational Qualifications:

• Post-Graduation in Science (Statistics/Mathematics) or B. Tech and Quality Management
• Qualified Assessor of Quality, Environment, Safety and Business Excellence
• Six Sigma Black Belt from reputed Institute

Location- IGI Airport T3

Relevant and total years of Experience:

• 10+ with at least 3 years of working experience in Malcolm Baldrige Business Excellence Model or EFQM Model
• Total Quality, Six Sigma