4 Delhi Airport Parking Services Jobs
10-15 years
GMR Group - Manager - Business Excellence & Quality (10-15 yrs)
Delhi Airport Parking Services
posted 19d ago
Fixed timing
Key skills for the job
JOB PURPOSE:
Establish and drive Business Excellence (BE), Lean Six Sigma & Quality Management System in a service industry.
Business Excellence (BE):
- Implement BE practices in the organization aligned with the Malcolm Baldrige Business Excellence Model.
- Establish BE organisation structure.
- Develop and train workforce on BE framework.
- Organize periodic BE progress reviews with Leadership team.
- Prepare BE application with support from functional departments.
- Prepare assessment plan, site visit plan and assist in action planning to address OFIs (Opportunities for Improvements).
- Track progress of action plans and ensure closure of OFIs.
- Benchmark relevant industries for best practices and participate in various industry excellence awards.
Lean Six Sigma:
- Seek directions from Management to establish annual continuous improvement goals/objectives.
- Identify improvement areas in consultations with Functional Leaders/HOD, employees and stakeholders at large.
- Organize Lean Six Sigma trainings for employees.
- Establish dashboards for project status tracking.
- Organize toll gate reviews with project team.
5S & Kaizen:
- Identify and convert operational areas into 5S zones for better work place management and enhance operational efficiency.
- Train internal staff on Kaizen for continuous improvement and support grass root team in executing Kaizens.
Quality Management System:
- Establish Quality Management System (QMS) in line with the requirements of ISO 9001:2015 internal standard.
Educational Qualifications:
- Post-Graduation in Science (Statistics/Mathematics) or B. Tech and Quality Management.
- Qualified Assessor of Quality, Environment, Safety and Business Excellence.
- Six Sigma Black Belt from reputed Institute.
Relevant and total years of Experience:
- 10+ with at least 3 years of working experience in Malcolm Baldrige Business Excellence Model or EFQM Model.
- Total Quality, Six Sigma.
Functional Areas: Other
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