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2.9

based on 1.8k Reviews

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11 IntouchCX Customer Support Jobs

Associate - Customer Support (0-7 yrs)

0-7 years

Associate - Customer Support (0-7 yrs)

IntouchCX

posted 1mon ago

Job Role Insights

Fixed timing

Job Description

We are currently Hiring for International Non Voice Process - Customer Service Associate

Contact: HR Rilson Dsouza 8147091046

Location:Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me on the above number.

The role of the Customer Service Associate (CSA) - Non Voice, will be responsible for:

- Having daily interactions with the customer to handle issues from end to end via chat and Email

- Going the extra mile to engage customers in solving issues and ensuring satisfaction

- Quickly and effectively building rapport with customers while diagnosing and resolving issues

- Providing white glove service and having the ability to provide an overall excellent customer experience

- Managing customer expectations regarding estimated response times.

Requirements:-

- Must have at least six months customer service experience or equivalent

Benefits

- An attractive compensation package with performance-based incentives

- Incredible learning and growth opportunities

- Outstanding rewards and recognition program & employee engagement activities

- Free Food and Transport while working on-site

- Medical Insurance

Job Types: Full-time, Permanent, Fresher

Pay: - 17,000.00 - 28,000.00 per month

Benefits:

- Food provided

- Health insurance

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: - 17,000.00 - 28,000.00 per month

Benefits:

- Food provided

- Health insurance

Schedule: Rotational shift

Supplemental Pay: Performance bonus

Work Location: In person

-Speak with the employer- +91 8147091046


Functional Areas: Other

Read full job description

IntouchCX Interview Questions & Tips

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What Customer Support at IntouchCX are saying

Customer Support salary at IntouchCX

reported by 8 employees with 1-4 years exp.
₹1.8 L/yr - ₹4.1 L/yr
6% more than the average Customer Support Salary in India
View more details

What IntouchCX employees are saying about work life

based on 1.8k employees
52%
65%
69%
55%
Strict timing
Rotational Shift
No travel
Night Shift
View more insights

IntouchCX Benefits

Submitted by Company
Health Insurance
Job Training
Submitted by Employees
Free Transport
Job Training
Work From Home
Soft Skill Training
Cafeteria
Health Insurance +6 more
View more benefits

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Hyderabad/Secunderabad Office
4th & 5th Floor, Maximus Towers 2A RahejaMindspace IT Park, Hitech City Madhapur, Hyderabad Telangana, India – 500081 Hyderabad/Secunderabad
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