1 Intech Systems CRM Business Analyst Job
Microsoft Dynamics CRM Business Analyst (2-4 yrs)
Intech Systems
posted 27d ago
Flexible timing
Key skills for the job
Responsibilities :
- The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
- Implement, maintain and support the solutions built for customer on the Microsoft Dynamics 365 Customer engagement
- Support and manage future implementations in project mode
- Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
- Conduct business process analysis and create Fit/Gap report
- Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.
- Installation, setup and configuration of MS CRM/D365
- Conduct solution testing and assist with user acceptance testing
- Conduct user and administrator training
- Data migration from external systems into MS CRM
- Complete the project tasks on time and under budget
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
- Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
Required Qualifications, Experience & Skills :
- Excellent communication skills; ability to interact with all levels of employees including C-level
- 1-2 years overall MS Dynamics CRM experience.
- Dynamics 365 latest version experience preferred
- Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
- Hands-on experience in designing, configuring or administering MS Dynamics CRM required
- Unit Testing: Test Case preparation and execution
- Working with all phases of the SDLC process
- Self-Starter with ability to handle multiple tasks and shifting priorities
- Well aware about Quality Assurance & Documentation
Experience required : 2 to 4 years
Functional Areas: Other
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